Frequently Asked Questions
Find quick answers to common questions about Sea2SeaLog and our services.
General Questions
What kind of logistics services does Sea2SeaLog offer?
Sea2SeaLog offers a comprehensive range of logistics services including Full Truckload (FTL), Less-Than-Truckload (LTL), Intermodal Transportation, Warehousing & Distribution, Supply Chain Management, and Specialized Freight services across the United States.
What areas do you serve?
We provide logistics services across all 48 contiguous United States. We have a strong nationwide network and regional expertise in key areas. Please visit our Coverage Area page for more details.
How does Sea2SeaLog ensure the safety of my cargo?
Safety is our top priority. We achieve this through rigorous driver training, regular vehicle maintenance, adherence to all regulatory compliance (DOT, FMCSA), and the use of advanced safety technologies like ELDs and GPS tracking. You can learn more on our Safety & Compliance page.
Quoting & Pricing
How do I get a quote for my shipment?
You can easily request a free, no-obligation quote by filling out the form on our Get a Quote page. Please provide as much detail as possible about your shipment for an accurate estimate.
How long does it take to receive a quote?
We typically respond with a quote within 24 business hours of receiving your complete shipment information. For more complex or specialized requests, it may take a little longer, and we will keep you informed.
Are there any hidden fees in your pricing?
No, Sea2SeaLog is committed to transparent pricing. Your quote will clearly outline all applicable charges. Any potential additional costs (e.g., for accessorial services requested later) will be communicated and agreed upon upfront. Visit our Pricing page for more on our approach.
Shipments & Tracking
Can I track my shipment?
Yes, we provide real-time tracking capabilities for most shipments. Once your shipment is in transit, you will receive information on how to track its progress. Our customer service team is also available to provide updates.
What types of goods can you transport?
We can transport a wide variety of goods, including general freight, perishable items (with refrigerated transport), oversized cargo, construction materials, and some classes of hazardous materials (hazmat) in compliance with regulations. Please contact us to discuss your specific cargo type.
What if my shipment is damaged or lost?
While we take utmost care to prevent any damage or loss, we understand that incidents can occur. Sea2SeaLog carries comprehensive cargo insurance. In the rare event of damage or loss, please contact our claims department immediately, and we will guide you through the process.
Can't Find Your Answer?
If you have a question that isn't covered here, our friendly and knowledgeable team is ready to help. Please don't hesitate to reach out to us directly.
Contact Our Support Team